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Retail Services

More visibility for better decisions

Retail Services operations have several pain points:

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Operations are complex

Multiple processes, across multiple locations spread nationwide

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Inconsistent customer experience

Clients visit more than one location in short time periods, expecting similar service levels

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A highly rotative work force

Constant new hires translate to inefficiencies and low employee motivation

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Upper Management have low visibility

Lack of visibility and accountability encourages a deficient execution

Make critical processes be followed in every location

Time-stamped tasks, periodic routines and internal audits will drive your branch offices to ensure a consistent customer experience and service level at all times.

Gain visibility and compare performance

Frogmi gathers all your locations answers, pictures and coments in one single place, giving you full visibility of the entire operation while also alowing you to drill down and compare different aspects among locations, zones, people or roles

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Empower your staff

Allow your staff to generate tickets for cross service areas or send tasks to people in their teams. Frogmi directs tickets to the respective responsible area without people having to know the right person in the organization to have their issues solved.

“Frogmi has allowed us to increase the productivity of our field team. At first, by eliminating manual paperwork, and then, by providing daily sales’ indicators, which have improve our team’s performance and their sales”

Michel Delgado, Automotive Insurance Director – BCI Seguros

What Are You Waiting For? StartIt Today!

Contact us and learn how you can impact your organizations productivity.

Our model adapts to your business organization and ensures an effective user adoption.

Request your Demo