Multiple processes, across multiple locations spread nationwide
Clients visit more than one location in short time periods, expecting similar service levels
Constant new hires translate to inefficiencies and low employee motivation
Lack of visibility and accountability encourages a deficient execution
Time-stamped tasks, periodic routines and internal audits will drive your branch offices to ensure a consistent customer experience and service level at all times.
Frogmi gathers all your locations answers, pictures and coments in one single place, giving you full visibility of the entire operation while also alowing you to drill down and compare different aspects among locations, zones, people or roles
Allow your staff to generate tickets for cross service areas or send tasks to people in their teams. Frogmi directs tickets to the respective responsible area without people having to know the right person in the organization to have their issues solved.
Michel Delgado, Automotive Insurance Director – BCI Seguros
Our model adapts to your business organization and ensures an effective user adoption.